Privacy Policy

ClearPad Solutions ("ClearPad", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website, request a quote, or use our upholstery and carpet cleaning services in Orlando and Central Florida.

Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, phone number, email, and service address.
• Service details such as ZIP code, type of service requested, number of pieces or rooms, and any notes you share.
• Payment information when you book a service (processed by our payment providers, never stored on our servers).
• Communications you send us by phone, text, email, or our website form.

We also collect limited technical information automatically, such as your IP address, browser type, device information, referring URLs, and pages visited.

How We Use Your Information

• To respond to quote requests and schedule services.
• To provide, maintain, and improve our cleaning services.
• To send appointment confirmations, reminders, and service follow-ups.
• To process payments and issue receipts.
• To comply with legal obligations and enforce our terms.

SMS & Communications

When you provide your mobile number, you consent to receive transactional and service-related SMS messages from ClearPad Solutions (such as quote confirmations, appointment reminders, and follow-ups). Message and data rates may apply. You can opt out at any time by replying STOP to any message.

We do not share your mobile phone number or SMS consent information with third parties for marketing or promotional purposes.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, measure site performance, and support advertising and analytics. We may use Google Analytics, Google Ads, and Meta (Facebook) Pixel to understand how visitors interact with our site and to reach people who may be interested in our services. You can control cookies through your browser settings.

Third-Party Services

We share information with trusted third parties only to the extent needed to operate our business, including:

• Payment processors to complete transactions.
• Scheduling, CRM, and email/SMS providers to communicate with you.
• Analytics and advertising providers (such as Google and Meta) to measure and improve our website.
• Service providers such as hosting and IT support that help us run this website.

We do not sell your personal information. As noted above, we never share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.

Data Retention

We keep your information for as long as needed to provide our services, maintain business records, and comply with our legal obligations. When no longer needed, we securely delete or anonymize it.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact Us

ClearPad Solutions
3213 Greenwich Village Blvd 104, Orlando, FL
Phone: (689) 366-6895
Email: eric.macedo@yahoo.com.br